Blog / Authors
Sarah Johnson
Technical Director
Sarah has over 15 years of experience in enterprise IT solutions, specializing in email migration and Office 365 implementations.
Articles by Sarah
Playbook: SharePoint Site or Google Shared Drive Vanished
Aug 14, 2026
Timed runbook when an entire SharePoint site, document library, or Google Shared Drive is gone — freeze, confirm scope, restore the container, then verify. Do not treat it as a single-file delete.
What Does Not Migrate: Permissions, Public Folders, Shared Mailboxes, and Calendars
Apr 7, 2026
A field guide to the objects and relationships that mail and Drive migrations silently drop — so you can plan workstreams instead of discovering gaps on Monday morning.
Recovering a Mailbox After a Microsoft 365 User Was Deleted
Jan 13, 2026
What happens to Exchange Online mail when HR deletes an account: the deleted-user window, restoring the user vs converting to a shared mailbox, and how Google Workspace compares.
Microsoft 365 Recycle Bin vs Recoverable Items: What Admins Can Still Restore
Jun 17, 2025
A practical map of OneDrive/SharePoint Recycle Bin stages and Exchange Recoverable Items — typical time windows, who can restore, and what those windows are not.
Best Practices for Office 365 Migration: A Complete Guide
Mar 8, 2022
Learn the essential steps and strategies for a successful Office 365 migration project, from planning to execution and post-migration optimization.
How to Import PST Files into Office 365 Without Losing Folders
Nov 16, 2021
A step-by-step PST import method for Microsoft 365: inventory archives, choose Graph-based tooling, throttle batches, and verify item counts after each mailbox.